Shipping & Return Policy

Flat $6.95 shipping fee. Free shipping over $85 purchase.

Please allow 2-3 business days for order processing. Business days are Monday through Friday, excluding holidays. Orders are shipped on business days only.

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.  A physical street address is required for delivery, as we do not ship to PO Boxes.

For any issues with orders, please email hello@villagelift.com and provide your name and order number.

RETURN POLICY

All merchandise must be returned within (30) calendar days of purchase in order to receive a refund. To be eligible for a refund, merchandise must be returned in its original, unused condition and accompanied by the receipt or proof of purchase.  Sale items are non-returnable.

To initiate a return please email us at hello@villagelift.com with your name and order number.  We will provide return instructions for all approved returns.  Once the item is received and processed, Village Lift will issue a refund.